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Thread: CPS 16.0 suddenly slow

  1. #1
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    Default CPS 16.0 suddenly slow

    Hey guys,

    I'm running CPS 16.0 on some work laptops and for some unknown reason a few weeks ago suddenly it takes 10+ minutes to load from the splash screen, I timed it last week, it was 11 minutes. Strange thing is, our other work laptops have the all started to experience the same thing. Has anyone ran into this? Some kind of Windows 10 update? It just hangs on the splash screen 11+ minutes then functions perfectly normally once it finally opens.

    2.0 works fine, but I refuse to use that garbage unless I absolutely need to, I haven't uninstalled and reinstalled it yet because i'm nervous about loosing my EID's

    The computers are Dell Latitude 5591, 8gb RAM, i5-8400H, Windows 10 Enterprise

    Any advice?


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    Mars (1 Week Ago)

  3. #2
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    Update, just playing around I uninstalled the last Microsoft Security Update KB4534276 and the software opened immediately, no splash screen hanging, but where this is a enterprise machine it immediately reinstalled the update and rebooted, and I as a user don't seem to have any way to disable it

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    You might try jumping up to 1903 or 1909 build version. Sounds as if you are on build 1709; an older version no longer supported.

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    I think Windows 10 says it all.

    You know you can do a fresh install of Windows 10 pro, enter your window 7 pro COA and it will activate. I must have 20 Windows 7 Pro COA... but not one windows 10 PC in my home or at work (mine anyway). Sorry for getting OT there.

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    medic550 (1 Week Ago)

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    Quote Originally Posted by thassler View Post
    You might try jumping up to 1903 or 1909 build version. Sounds as if you are on build 1709; an older version no longer supported.
    1709 is supported until October 13th 2020 for Education and Enterprise SKUs. OP specifically stated they had enterprise. https://support.microsoft.com/en-us/...cle-fact-sheet

    Run Dell command update and manually download latest BIOS, DCU's catalog often out of date.

    If sfc /scannow and chkdsk pass, reinstalling won't get you anywhere.

    I still recommend LTSC for lab/radio service use, and dispatch workstations. SAC is wrong tool for the job.

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    mfr334 (1 Week Ago)

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    Quote Originally Posted by PSEhub View Post
    1709 is supported until October 13th 2020 for Education and Enterprise SKUs. OP specifically stated they had enterprise. https://support.microsoft.com/en-us/...cle-fact-sheet

    Run Dell command update and manually download latest BIOS, DCU's catalog often out of date.

    If sfc /scannow and chkdsk pass, reinstalling won't get you anywhere.

    I still recommend LTSC for lab/radio service use, and dispatch workstations. SAC is wrong tool for the job.
    Thank you PSEhub, I updated “Intel Management Engine Components Installer” which downloads a file called “Chipset_Driver_DJT82_WN32_1932.12.0.1298_A04 .EXE” and the CPS is back to normal operation.

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    p25smartzone (5 Days Ago)