Communications Support Forums

Hi all,

Does anyone use DM4601 (sorry dont know what the equivalent XPR number is) on Connect plus ?
We use them, and are missing calls, at times the ID number shows, and no audio. Other units in the fleet hear the call. it happens to all vehicles at random times, think everyone has been affected by it at some stage including the base set so cant be coverage.

the fact some radios receive the call suggests the system is running ok.

Have upgraded firmware on OB and Radio, and now 1.5 compatible firmwares.

Swapped all radios out for DM3601 and fault disappeared. Have had codeplugs checked from Motorola, and no fault found with them.

Reprogrammed to put into my Truck and fault continued, when never had an issue with my 3000 series.

4 site connect plus system, and units have been locked to 1 site as a trial, and fault still exists,
Also shifted all units to our Southern area site, from the Northern Region and fault still exists regardless of which site it is on.
All sites are running Connect plus 1.4a, and have been told no need to upgrade infrastructure to 1.5

Anyone else experienced anything similar ?