Communications Support Forums

I am learning to setup MotoTRBO radio management system.
Here is my setting.
PC:
Windows 7 32 bits
Software:
NA CPS R11 , RM server , RM Device programmer , RM Job Processer (CPS, RM Server and programmer in same PC) and firmware package.
MR:
XPR6550 X 10 , XPR6350 X 5
Now I can read write but can't add firmware package. And report "Failed to load data, No matching package(s) exist."
Any different between RM and CPS firmware package?