• If posting about a radio issue: Include the HOST, DSP and UCM/secure firmware versions, flashcode and CPS version you're using along with the operating system info. This is critical information.

Key ID displaying on each received PTT

radiownc

radiownc

Contributing Member
CS Forums $upporter
Joined
Oct 10, 2015
Messages
40
This may be a new problem with firmware just updated (21.64), but just getting complaints that the key name is flashing on the receiving radios screen every time a user on the network transmits. I have gone into CPS (22.00.05) Secure Config/Secure Wide/Multikey and set Display on Secure Switch, Display on PTT, and Display on Mode Change all to Disabled. I have even dialed back the Key ID Rx and Tx hangtime to 0 msec. I have also unchecked the box for User Selectable Keyset. Nothing seems to keep the key name from displaying on each PTT. All our secure channels (AES256) are strapped and we don't need user selectable keys, so the key name on the display is of no value and just confuses the users. No one complained about this until we updated to 21.64. Seeing this on 6000s, 6500, 7000s, and 8000s. Any suggestions?
 
Notarola

Notarola

Prolific Contributor
CS Forums $upporter
Joined
Feb 4, 2012
Messages
2,219
Sounds like another bug in the firmware. The KID should only display on mode change/ your PTT or enable/disable encryption. it may happen if you have scan enabled but that dosnt sound like your issue.
 
tbiggums

tbiggums

Prolific Contributor
CS Forums $upporter
Joined
Nov 22, 2012
Messages
125
Just curious, is this on trunked or conventional channels, or both?
 
OP
radiownc

radiownc

Contributing Member
CS Forums $upporter
Joined
Oct 10, 2015
Messages
40
Trunked. Haven't tried conventional. Not scanning.
Notarola said:
Sounds like another bug in the firmware. The KID should only display on mode change/ your PTT or enable/disable encryption. it may happen if you have scan enabled but that dosnt sound like your issue.
Click to expand...
 
M

MoreCoffee

New Member
Joined
Jul 4, 2020
Messages
4
It's not a true fix but changing Temporary message display time in Radio Ergonomics -> Display -> Advanced to the minimum (250 ms) may help it be less annoying.
 
OP
radiownc

radiownc

Contributing Member
CS Forums $upporter
Joined
Oct 10, 2015
Messages
40
Just as an update, Motorola has been able to duplicate the problem and acknowledges this is a firmware bug and will be corrected in a later update.
 
com501

com501

Prolific Contributor
CS Forums $upporter
Joined
Jan 18, 2013
Messages
2,845
radiownc said:
Just as an update, Motorola has been able to duplicate the problem and acknowledges this is a firmware bug and will be corrected in a later update.
Click to expand...
Oh, that is not even a surprise.
Post automatically merged:

Did they say they'll circle back to you on that?
 
PSEhub

PSEhub

Prolific Contributor
CS Forums $upporter
Joined
Nov 5, 2012
Messages
703
Does FW 23 seem to fix this?
 
You must log in or register to reply here.