If posting about a radio issue: Include the HOST, DSP and UCM/secure firmware versions, flashcode and CPS version you're using along with the operating system info. This is critical information.
It can be usual TIB/CHIP generation mismatch issue (and no communications between drawer and head as result). If YES, it can be solved for $40-150 depends of current parts availability on eBay. Much cheaper than flat rate repair.
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