Wide band recovery tool.

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cjorg

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Sep 27, 2019
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Hello all, I’ve been searching MOL for the Vertex wide band recovery tool ver. 1.03 I’ve downloaded ver 1.02 from MOL and it’s giving an error “Invalid Product Type”. Can anyone point me in the right direction on MOL’s site so I can download this and hopefully it will work to Wideband my EVX5400 for ham use.
Thanks in advance.
 

Navy_BOFH

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I had to run back and forth and eventually had it emailed to me. It took a LOT of back-and-forth to eventually get it. When I mentioned it wasn't on MOL and it should be they replied very dismissively.
Mods/Admins: This hopefully doesn't violate any forum rules since it isn't a paid software from Motorola/Vertex... but one that their own reps are clueless about that sits on their own severs.

View attachment Wide_Band_Recovery_Tool_1_03.zip
 
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cjorg

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Sep 27, 2019
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Thanks for the reply. I was able to acquire a copy yesterday. I am however still getting the incorrect product type error still. The cable that I’m using is a Vertex brand prolific usb cable that I bought through Antenna Farm, it will read, write and up upgrade/downgrade firmware so I can’t believe it would be the cause of the error. Any suggestions would be appreciated.

Thanks again.
 

ppcradioman

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The "Invalid Product Type" message is Vertex's way of telling you that you are using the wrong type/version of programming software for that radio.
 

Navy_BOFH

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Thanks for the reply. I was able to acquire a copy yesterday. I am however still getting the incorrect product type error still. The cable that I’m using is a Vertex brand prolific usb cable that I bought through Antenna Farm, it will read, write and up upgrade/downgrade firmware so I can’t believe it would be the cause of the error. Any suggestions would be appreciated.

Thanks again.

Forgot to add:
You need the factory Vertex FIF-12 flashing box and appropriate cable to do the recovery or firmware processes. I tried all the alternative methods and eventually caved on the OEM assembly.

I am not using it anymore since I gave away or sold everything else. So if you want a almost-new FIF-12 and CT-106 cable... let me know.
 
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cjorg

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Sep 27, 2019
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Yes I may be interested in the fif-12. Let me know how much you want for it. If I cant figure this out I may want to try it. Other than the cable I have no idea why it wont work since it is the correct software as the radio is listed. I guess I can roll back the date, just wanted to have it setup without problems.
 
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cjorg

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Sep 27, 2019
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Hello, I can read/write, upgrade downgrade firmware so I know the cps and firmware are correct and cable works perfect for that. For some reason the wide band recovery tool ver.1.02 and ver 1.03 will not work, the radio is listed in the options menu on both versions.
 

Navy_BOFH

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I had to go back and forth with Motorola and a few other people to find out the FIF-12 is necessary. Theoretically it is needed for firmware flashing too but I was able to do it with a generic cable like you were.

PM me regarding the FIF-12. I dug it out of my bench and have it sitting here. I would like it to go to someone that can get more use out of it for sure.
 
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cjorg

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Sep 27, 2019
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Looks like I was able to get wide band to work. I’m not sure how that happened, but software is allowing the codeplug to be written with wide band now. Audio reports have been great, so it must of been a success.
I’ll let you know if this is a false positive but so far so good. Thanks for all the help.
 

berkinet

Regular Member
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Jan 5, 2019
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Looks like I was able to get wide band to work. I’m not sure how that happened, but software is allowing the codeplug to be written with wide band now. ... ...I’ll let you know if this is a false positive but so far so good. Thanks for all the help.
So, how is it going? Did you "fix" hold?

I will be facing the same issues myself with a Vertex Standard branded VX-264-G7-5. So, if all is still well with your radio, could you comment on which versions of the firmware, programming software, recovery tool and cable you used, and whether you reset your computer clock.

Thanks.
 

Radioguy7268

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cjorg seems to be MIA for the last 3 weeks. We may never know, but seems if it didn't hold, he would have been back looking for a fix.
 

berkinet

Regular Member
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Jan 5, 2019
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I got it working... Vertex Standard branded VX-264, firmware 2.07. I used the Recovery Tool v1.03 with a Prolific chip cable from BlueMax49ers -- no FIF-12. I then programmed the radio with the International CE150 v 5.01 software from Motorola. Not a hitch. However, note the v1.02 recovery software does not support the VX-260 series, you must use v1.03

Additional notes: This was a non-typical setup. I was running the software in a Virtual Win-7 machine (VirtualBox) on a MacBook-Pro OS-X 10.14.6 with a USB-C to USB-A adapter.
 

RMaynard

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Sep 3, 2019
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How can I get a copy of this recovery tool? This site won't let me download it. We have 4 of these radio at our ham site and one of them is set to NB
 

Number 6

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How can I get a copy of this recovery tool? This site won't let me download it. We have 4 of these radio at our ham site and one of them is set to NB

You get it by contributing to the site because downloading is a privilege that is earned.
 

gMan1971

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I got it working... Vertex Standard branded VX-264, firmware 2.07. I used the Recovery Tool v1.03 with a Prolific chip cable from BlueMax49ers -- no FIF-12. I then programmed the radio with the International CE150 v 5.01 software from Motorola. Not a hitch. However, note the v1.02 recovery software does not support the VX-260 series, you must use v1.03

Additional notes: This was a non-typical setup. I was running the software in a Virtual Win-7 machine (VirtualBox) on a MacBook-Pro OS-X 10.14.6 with a USB-C to USB-A adapter.

Hey there!! Good to see you're also here as well as MyGMRS.com :D

G.
 
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