XPR 7550 Receive Issue...

[slapshot0017]

Hello Everyone,
So for the life of me I cannot figure out this problem. My UHF XPR 7550 is set up to scan 16 frequencies in my area. My town Fire is setup as priority 1 and Police priority 2... For some ridiculous reason the genius frequency coordinator at the time gave my fire department and the fire department on the other end of the county the same frequency thinking there wouldn't be a problem... That is not the case... Then in the same instant gave my police and some bus company about 20 miles away the same frequency... I don't know why you would give a business a public safety frequency, but anyway to my problem...

Now I know this radio wasn't intended for public safety or even analog for that matter, but that is what I am using it for...

So finally the issue... For some reason when I am scanning I begin receiving another departments signal and all of a sudden it drops out and goes to either my priority one or two because the radio is receiving a signal from those other departments with the same frequency, different PL, but does not follow the un-mute rules... So my question is, why won't it just ignore the other signals? Every other radio I own works fine, not Motorola's by the way. I did own an XTS 2500, but I can't remember if it did it or not. If it did I probably would have remembered, but i'm just making sure its not a Motorola issue or what...

So what can I do? I have tried every different combination and its just led me to nothing, but frustration. Any explanation or solution would be a huge help!
Thank you!

 

[com501]

Make sure in your scan list that the "PL TYPE" drop down is configured for "Priority and Non-Priority Channel". Set "Channel Marker" as "Unchecked". This setting will leave larger sampling holes for priority, but it will decode the correct PLs more reliably. Make sure your unmute rule for your channels are set to "Std Unmute, Mute". This insures that the radio will only unmute on proper code detect, and not on carrier, which is usually more sensitive than the other settings.

That sure work.

 

[slapshot0017]

Check, check and check to all of that... I got rid of the auto reset timer. It may have something to do with it as I wasn't having the problem when I changed it to none. We shall see tomorrow...

 

[slapshot0017]

Bump. Can anyone help? I have tried every combination and still cant figure out what I'm doing wrong...

 

[bfidiam]

I have experienced this issue as well. It is a bug in firmware 2.40 and higher. I have a case open with Motorola on this issue. I will post if I get it resolved.

 

[slapshot0017]

Yea its the weirdest thing its like when it samples the priorities it temporarily ignores the unmute rule and then its realizes its wrong and mutes the audio, but goes ahead and repeats itself until it looses the signal... Its so frustrating... The radio should just skip it if its not the correct pl. The guy from moto today couldn't help me... I thought we had it fixed and the minute I hang up it did it...

 

[slapshot0017]

bfidiam, did you receive any news from Motherola?

 

[bfidiam]

bfidiam, did you receive any news from Motherola?

Yes, It will be fixed in 2.5 due out in November, So we need to suffer for a while yet

 

[slapshot0017]

Uggggghhhhhhh....... Great... Well I chewed Motorola's ear off this past week about it so hopefully it'll be pushed harder.