Communications Support Forums
I have a 800MHz XTL5000 that I recently tried to upgrade the firmware on. The model is M20URS9PW1AN and the FLASHcode is 580008-000000-3. I have a FW refresh iButton and was trying to load R20.00.10. The radio was previously on R09.00.00. I bought the radio in a W7 motorcycle configuration about a year ago. I bought a W series to O5 conversion kit with the O5 head, TIB and all of the parts needed to convert the radio into a O5 remote mount configuration. Everything worked fine until I tried to flash the radio. I had already flashed two XTS5000s that day and they went just fine.
I have Portable CPS R20.00.00 and Mobile CPS R20.00.00 installed on my laptop and was using an Cables to Go USB to Serial adapter (P/N: 26886). The laptop was running Windows 7 Enterprise x64. All of the cables that I use are genuine Motorola ones.
I connected to the radio through a serial GCAI attached to the remote mount O5 head. The firmware upgrade process started just fine and I saw the O5 head go into FlashZap mode and upgrade its firmware. However, this is where things start to go wrong. I left my car with the laptop attached for three hours while it was stuck upgrading the XTL5000's firmware. Finally after three hours of leaving it alone, I had to leave and unplugged the laptop from the O5 head and turned the car off. Later on when I got home, I tried to start the process over again when I saw that my FW refresh key was down to zero flashes remaining (I got three - two for the XTS5000s and one for the XTL5000).
The O5 head now shows Maintenance Mode - Remote Device and on power up says FAIL 01-90. I have tried to use the dirty/recovery/FlashZap method to try to get the firmware to update with no success. I have tried the serial GCAI cable into the O5 CH, the rear serial cable (I bought and used the cable when I made the XTL5000 a O5 from a W7) and each time the radio does not respond. I can get the O5 CH to flash but the radio will not respond at all. The rear serial only gives me "Failed to connect to radio" and will not let me flash it.
Is that radio dead or are there some other methods to try to get it working again?
Thanks!
I have Portable CPS R20.00.00 and Mobile CPS R20.00.00 installed on my laptop and was using an Cables to Go USB to Serial adapter (P/N: 26886). The laptop was running Windows 7 Enterprise x64. All of the cables that I use are genuine Motorola ones.
I connected to the radio through a serial GCAI attached to the remote mount O5 head. The firmware upgrade process started just fine and I saw the O5 head go into FlashZap mode and upgrade its firmware. However, this is where things start to go wrong. I left my car with the laptop attached for three hours while it was stuck upgrading the XTL5000's firmware. Finally after three hours of leaving it alone, I had to leave and unplugged the laptop from the O5 head and turned the car off. Later on when I got home, I tried to start the process over again when I saw that my FW refresh key was down to zero flashes remaining (I got three - two for the XTS5000s and one for the XTL5000).
The O5 head now shows Maintenance Mode - Remote Device and on power up says FAIL 01-90. I have tried to use the dirty/recovery/FlashZap method to try to get the firmware to update with no success. I have tried the serial GCAI cable into the O5 CH, the rear serial cable (I bought and used the cable when I made the XTL5000 a O5 from a W7) and each time the radio does not respond. I can get the O5 CH to flash but the radio will not respond at all. The rear serial only gives me "Failed to connect to radio" and will not let me flash it.
Is that radio dead or are there some other methods to try to get it working again?
Thanks!